Shipping policy

SHIPPING POLICY

Welcome to PawNest. We are committed to delivering your order as quickly and safely as possible.

Processing Time
Orders are processed within 1–3 business days (Monday through Friday, excluding U.S. holidays).
You will receive a confirmation email once your order has been shipped.
Shipping Time

Estimated delivery times are:

United States: 5–10 business days
Alaska, Hawaii & U.S. Territories: 7–15 business days

Please note that delivery times are estimates and may vary due to weather, carrier delays, holidays, or other circumstances beyond our control.

Shipping Rates

Shipping charges are calculated at checkout based on your location and selected shipping method. Promotional free shipping offers may apply when available.

Order Tracking

Once your order ships, you will receive an email with a tracking number so you can monitor your shipment.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information. PawNest is not responsible for orders shipped to an incorrect address provided by the customer.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of the delivery date.

Email: p.atchara190649@gmail.com

We will work with the shipping carrier to resolve the issue.

Delayed Deliveries

PawNest is not responsible for delays caused by:

Weather conditions
Carrier service interruptions
Customs inspections (if applicable)
Incorrect customer information
Events beyond our reasonable control
Contact Information

PawNest
1826 SW Pembroke Ln
Topeka, KS 66604
United States

Email: p.atchara190649@gmail.com